9th September 2010 Volume: 4  - Issue: 42 
 

 
  Dear Friends-in-Retail, 

It feels great to be in touch with you through 'replenish'.

A woman was taking her time browsing through everything at a friend's garage sale, and said to her, "My husband is going to be very angry I stopped at a garage sale."

"I'm sure he'll understand when you tell him about all the bargains you found," her friend replied.

"Normally, yes," she said. "But he just broke his leg, and he's waiting for me to take him to the hospital to have it set."

Happy Retailing!
 
Kumar Rajagopalan      
CEO, rai       
   
      Highlights:
 
Meet, Network, Interact and Share best practices at RAI's 4th HR Conclave - Manning Modern Retailing (MMR 2010) being held on 23rd September 2010 at Hyatt Regency, Mumbai
RAI's Retail Trainer Certification Program to create Talent Pool of Certified Retail Trainers, Register Now...
rai announces its popular two-day seminar on Excellence in Store Operations (ESOps) on 5 - 6 October 2010 at GRT Grand, Chennai. Register Now...
Recruit the Best Retail Candidates on www.rai.timesjobs.com
       Meet, Network, Interact and Share best practices at RAI's 4th HR Conclave -
     Manning Modern Retailing (MMR 2010) being held on 23rd September 2010 at
     Hyatt Regency, Mumbai


RAI's Manning Modern Retailing now in its 4th year will be held at Mumbai on 23rd September 2009 at the Hyatt Regency, Andheri (East), Mumbai. The event is a part of the industry HR - Academia interaction and is being attended by more than 200 HR heads from RAI Retail member organizations, RAI Academic partners and members from the recruitment, education and training sectors.

 
Theme - "Role of HR in Building the Retail Brand"
 
Annually companies spend millions of dollars to build brand equity & consumer perception. The theme "Role of HR in Building the Retail Brand" focuses on how best people practices can help in:

(1) Influence customer perception & create superior experience.
(2) Employees providing enhanced value delivering & strengthen brand equity.
(3) Create & retain winning employees in an enriched workplace of tomorrow.
(4) Attract & retain the best talent.
(5) How a retail brand can drive a CSR agenda to benefit the community at large.
 
Key Session at MMR - 2010
HR & Employee Branding Strategies
HR – Strategic Business Partner to create superior customer experience & customer perception
"I LOVED WORKING HERE” - Power of workplace culture
Panel Discussion on “HR – Driving CSR Initiatives”
 
 
Delegate Fees
     RAI Members
      Rs.1500/-* per delegate
     Non Members
      Rs.2500/-* per delegate
     Full-time Students
      Rs.1,000/-* per delegate
     * plus 10.30% service tax  
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Click here to download the delegate registration form
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For more information on Participation opportunities, please contact
Corporate office:  Sanjayan Nair, Cell: +91 9819539780, Email: sanjayan@rai.net.in
                              Bhavesh Pitroda, Cell: +91 9867355551, Email: bhavesh@rai.net.in
                              Divya Kumar, Cell: +91 9821227626, Email: divya@rai.net.in
 
Southern Region: D. Joice Smiling, Cell: +91 9360382852, Email: smiling@rai.net.in
                        K. Narendran, Cell: +91 9994334466, Email: narendran@rai.net.in
 
Northern Region: Brijesh Gangwar, Cell: +91 9910999899, Email: brijesh@rai.net.in
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Stall Space of 6 sq.mtrs available for Rs. 25000/-* only
(Which includes one standard octonorm stall space of 6 sq. mtrs, 2 Delegate passes, 2 Exhibitor passes)
* plus 10.30% Service tax
 
 
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      RAI's Retail Trainer Certification Program to create Talent Pool of Certified Retail
    Trainers on, Register Now...
 
We the Retailers Association of India (RAI) take great pleasure in bringing to you a three day workshop on - "Retail Trainer Certification Program" to be held in 15-17 September 2010 at The Grand Magrath Hotel, Bangalore.

About Retail Trainer Certification Program (RETRAINER):
RETRAINER - Retail Trainer Certification Program is a program designed specifically for trainers from retail organizations to enable them to enhance their training knowledge and skills.

Objective:
The objectives of this certification program is to enable retail organizations and stores to develop quality trainers who are equipped to acquire, manage and disseminate knowledge required for various functions in a retail organization. The program will enable the trainer to scientifically develop and conduct need based training programs that will meet the specific training needs of the retailer

The RETAINER certification will involve three phases. On completion of each phase the trainer will receive appropriate certification as a trainer from Retailers Association of India (RAI). Certificate will be awarded to participants on successful Completion.

Who Should Attend The Program:
Retail trainers, Human resource personnel, Retail Store Managers, Store Executives, Functional Trainers, Departmental Heads, Retail Managers and Executives, and everybody involved in knowledge management, training and development of people in Retail Organizations.

Program Facilitator - Profile:
Malcolm Stephens is the Director of Trident Training Systems Pvt Ltd. (www.tridenttrainingsystems.in); an organization specializing in knowledge creation & management, need based consulting and providing training & development solutions to leading corporate organizations from various diverse industries like hospitality, retail, etc.

Click here to download registration form

For further details contact:
Lawrence Fernandes, Director - Retail Learning on 09029089915 E-mail at lawrence@rai.net.in
D. Joice Smiling, Regional Director - Southern Region, Mobile: +91 9360382852, Email: smiling@rai.net.in
   
  Retail Trainer Certification Program - Mumbai
Feedback from Participants

Nandini Das Gupta, Executive Training, Titan Industries Limited

The program has given me a close view of my current status as a trainer & has given me the confidence to develop conduct myself and modify as and when required.
 

Ajay Patil, Manager Training, Croma (Infinity Retail Ltd)

In the process of refreshing training system for my organisation, will use the content to do proper analyses, designing and then developing the training program.

Frank Powell, Regional Trainer, Raymond Limited

It will help me Scientifically develop the training programe.

Pramita Aher, Customer Care Associate & Manager - User Education, Shopper's Stop Limited

As an e-learning developer, it would help me in developing better & more interesting modules.
 

Gaytri Jethwaney,
Asst. Manager - Training, Croma (Infinity Retail Ltd)

Was a great Program.

Santan Fernandes, Timezone Entertainment Pvt Ltd

I am a new commer to training field, & I have learn a lot from this program & default aspects of training. It will help me to grow to next level.
 

Santosh Dubey, Manager HR,
Gili India Ltd

The Program going to help in a big way as far as my company is concern, & last this is not the end its just a beginning
 

Kamalrukh Sagar, Deputy Manager HR,
Lakewood Malls Private Limited

Helps me in Systematic approach towards training and content development.

Kedar Mistry, Manager HR, Jammin Recreation Pvt Ltd

Will help me to draw a basic outline of the training program/modules. Thanks for all the valuable inputs and putting me on the path of Transformation.
 

Yogender Saini, Regional Manager (Delhi), Gili India Ltd

Because if we do not get trained how can we trained our frontline people. Its really Compulsory.

Rizwan Khan, Gili India Ltd

It will help me to train the basic aspects to frontline staff.

Pramita Choudhury, Executive Trainer, at home - Nilkamal Limited

Since I have just started my career as a trainer it will defiantly going to help me in preparing training modules
 

Aboli Deshpande,
Shopper's Stop Limited

Although I am a fresher, and had little time in retail industry but after the training session I am able to understand about the training modules and designing it. Looking forward to learn more.
 

Veena Premjani,
Training Manager,
Crossword Bookstores Ltd.

The program will beneficial to me and will help my organisation.
 
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      rai announces its popular two-day seminar on Excellence in Store Operations
    (ESOps) on 5 - 6 October 2010 at GRT Grand, Chennai. Register Now...


Retailers Association of India (rai) brings to you its most popular two-day seminar on Excellence in Store Operations (ESOps) to be held on the 5-6 October 2010 at Chennai. This Programme focuses on the means of achieving great retail performance by enhancing store productivity and profitability.

ESOps is a learning platform for Store Managers, Retail Professionals and Store Owners who desire to imbibe and adopt proven best practices.

The delegates will get an opportunity to understand and gain knowledge through presentations given by some of the leading thinkers and finest speakers from the retail industry.

The seminar offers a unique blend of high-end customized training solutions. Our learning solutions can help ensure Store Managers, Retail Professionals and Store Owners to adopt new strategies and tactics quickly and effectively so that corporate goals are achieved.

Key Sessions:

  •   Store Manager - a mini CEO: Understanding Roles & Responsibilities

  •   Managing Store Profitably

  •   Instore Visual Merchandising

  •   Local Store Marketing & Catchment Area Analysis

  •   Understanding Buying & Merchandising & Inventory Management in the Store

Retail film shows will also form part of this educative seminar

Participants will have a rewarding experience along with the opportunity to interact with the faculty.

Registration Fee for Seminar: Rs. 4000/*- only

Special Fee for rai Members: Rs. 3000/*- only

Full Time Students: Rs. 2000/*- only

*plus applicable service tax

Cheque or DD to be drawn in favour of "Retailers Association of India" payable at Mumbai.

For further details contact
Lawrence Fernandes, Director - Retail Learning on 09029089915 email at lawrence@rai.net.in

Click here to download the registration form

 
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       Recruit the Best Retail Candidates on www.rai.timesjobs.com


Retailers Association of India (RAI) had entered into an exclusive joint venture with Timesjobs.com, one of the leading job portals in India. As part of this alliance, RAI & TimesJobs.com have launched http://rai.timesjobs.com, the recruitment portal specifically for the retail industry. The objective of this portal is to make sure both employers and jobseekers from the retail sector can fulfill their recruitment needs in the most cost and time efficient way.

RAI's involvement in this portal has ensured that rai.timesjobs.com is a recruitment solution built by and for the Retail Industry while leveraging TimesJobs.com's e-recruitment expertise.

More than 40 leading retailers have signed up since the inception and those wishing to sign-in, kindly do so at the earliest at the special rates. Please contact Lawrence Fernandes on 09029089915, lawrence@rai.net.in

The traffic on the portal has magnificently grown to more than 1.25 lac visitors in June’10

 
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  Retailers Association of India (rai)
111/112, Ascot Centre, Next to Hotel Le Royal Meridien, Sahar Road, Sahar, Andheri (East),
Mumbai - 4000 99. Tel.: + 91 22 28269527 - 29 Fax: + 91 22 28269536
email:replenish@rai.net.in website:www.rai.net.in
 
 
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