1st April 2011 Volume: 4  - Issue: 50   
 
Dear Friends-in-Retail, 

It feels great to be in touch with you through 'replenish'.

A teenage girl shopped at the mall and stopped at the perfume counter. She sees, “My Sin”, “Desire”, and “Ecstasy”. She says to the salesperson, “I don't want to get emotionally involved...I just want to smell nice.”


Happy Retailing!
Kumar Rajagopalan      
CEO, RAI       
 
    Highlights:
Block your Diary Now for ReTechCon 2011
Levy of Service Tax on Renting of Immovable Properties - Update on the interim relief of 2010 in the Home Solutions Matter
RAI’s two day workshop on SUPERTEAM – Building Winning Retail Teams was held on the 9th – 10th March, 2011 in Mumbai, and 16th – 17th March, 2011 in Bangalore
Enroll your Store Associate in RAI - IGNOU`s BBA in Retailing and help his / her career grow......
Recruit the Best Retail Candidates on www.rai.timesjobs.com
Press Release
     Block your Diary Now for ReTechCon 2011
 

As we get into 2011, it is heartening to see how retailers have sharpened their retailing skills in the last one year and are looking at profitable expansion in the years to come.

Considering the economic conditions in India, opportunities that it opens up, and a promise of GDP growth upwards of 8.5%, the stage is set for retailers to invest in technology to take themselves to the next level of growth and efficiency.

As part of our endeavor to expose the immense possibilities of utilizing technology for innovation and optimization in retail, we are pleased to announce the theme for 7th edition of ReTechCon to be held in Bombay Exhibition Centre, Mumbai on 06-07 June 2011.

The Central theme would be:

Leveraging Technology for Growth

   
a) Emerging Technology for Retail

   b) Technology for Emerging Retail

While ReTechCon has always been successful in getting retail CIOs to participate, we do see a need to bring in various other functional experts, decision makers and business stakeholders to attend ReTechCon for them to shape the path towards strategic IT usage.

We hence urge you to commit your support to ReTechCon and not just focus your energies on technology and IT Heads, but also prepare to engage with the non-IT business head as well. We believe that this opportunity to address the requirements of retailers with their cross-functional teams provides an opportunity to go beyond the conventional presentation based dialogue.

The special attraction at ReTechCon 2011 would be a 1000 sq.ft. "STORE OF THE FUTURE" - a compressed experiential display of futuristic technology that will impact retailers & customers. This coupled with international speakers presenting case studies, workshops & presentations on various domain areas will make ReTechCon 2011 the only complete Retail Technology extravaganza.

Looking forward to your whole hearted participation at ReTechCon 2011.

Key Sessions at ReTechCon 2011

Emerging Technology for Retail

  1.  Business Intelligence / Analytics -  Increasing wallet share from your customers

  2.  Mobility Solutions - Customers connecting with you on their terms

  3.  Leveraging Social Media -   "Like"ing your Customers, how to use social networks for business

  4.  Emerging New Technologies - Making sense of technology

  5.  Store of the Future - Emerging Technologies

Technology for Emerging Retail

  1.  Cloud Computing - Turn your Capex into Opex / Keeping Opex slow - IT cost management by
      converting capital investments to operating expense

  2.  Multi-channel integration - Selling beyond the stores

  3.  Applications on rent - Is it fast, agile, scalable, affordable, feasible and does it offers security -
      IT cost management by converting capital investments to operating expense

  4.  Owning Customers - Understanding customer loyalty 

  5.  Transaction systems - Moments of truth at billing tills

  6.  Back-end Supply Chain - What will customers buy when you are out of stock ? 

  7.  Customers Centricity - Understanding customer loyalty 

  8.  BI and BA - Increasing wallet share from your   customers

  9.  Unstructured Data Analysis - Making sense of Tweets, Likes and other customer feedback 

  10. Outsourcing v/s Insourcing - IT Does not matter, how it is used does 

  11. Vendor-retailer Collaboration - Making your supplier your partner

 
For more information on Sponsorship, please contact
Sanjayan Nair, Vice President - Marketing Cell: +91 9819539780, Email: sanjayan@rai.net.in
Bhavesh Pitroda, Director - Marketing and Events, Cell: +91 9867355551, Email: bhavesh@rai.net.in
 
For more information on Participation, please contact
Corporate office:   Poonam Shinde, Cell: + 91 9987511013, Email: poonam@rai.net.in

Southern Region: D. Joice Smiling, Cell: +91 9360382852, Email: smiling@rai.net.in
                        K. Narendran, Cell: +91 9994334466, Email: narendran@rai.net.in


Northern Region: Brijesh Gangwar, Cell: +91 9910999899, Email: brijesh@rai.net.in
TOP
 
 
     Levy of Service Tax on Renting of Immovable Properties - Update on the interim
     relief of 2010 in the Home Solutions Matter
 

As you are aware, The Supreme Court on 4th February 2011 had directed the Delhi High Court that the matter of levy service tax on renting of immovable properties be placed for final hearing on 15.02.2011 and no further adjournments would be granted.

This matter accordingly came up for hearing before the Delhi High Court on15th February, 2011. Citing the complex nature of the issues involved, Delhi High Court referred this to a larger bench and listed this for hearing on 22nd February, 2011. The matter was argued on 22nd February, 24th February, 3rd March and 10th March 2011.

Dr Abhishek Manu Singhvi and Mr Harish Salve appeared on behalf of the petitioners. During the course of hearing, Dr Singhvi argued on the constitutional validity of levy of service tax on renting of immovable property "per se". On 10th March 2011 the matter was part heard and Mr Harish Salve argued very well on the issue of interpretation of taxing entries under the Constitution of India and also on the aspect theory.

This matter was referred for Government arguments for 21st March 2011 and then for 31st March 2011. Additional Solicitor General Mr. A.S Chandiok appeared on behalf of the Union of India. This matter has now been adjourned to 26th April in the Delhi High Court.

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     RAI’s two day workshop on SUPERTEAM – Building Winning Retail Teams was held
     on the 9th – 10th March, 2011 in Mumbai, and 16th – 17th March, 2011 in Bangalore
 

Retailers Association of India's two day workshop on SUPERTEAM - Building Winning Retail Teams was held on the 9th - 10th March, 2011 in Mumbai, and 16th - 17th March, 2011 in Bangalore. The workshop was designed specifically for professionals in the retail industry to enable them to enhance their ability and skills required to build successful teams at their stores and back-office.

The workshop was conducted by Malcolm Stephens - Director of TRIDENT CONSULTING PRIVATE LIMITED. He is also attached with leading Management Institutions, Colleges, and Schools and contributes in various business publications.

The objectives of the SUPERTEAM program was to enable the participants to build and sustain high quality winning teams that are equipped to acquire, manage and disseminate knowledge required to perform various functions in a retail organization as one cohesive team. The program was designed specifically for teams at both the store and the back-office.

"SUPERTEAM - Building Winning Retail Teams" workshop held in Mumbai and Bangalore was attended by 63 retail professionals of prominent retail organizations like: Titan Industries Ltd, Shoppers Stop Ltd, Crossword Bookstore Ltd, Furtados Music (India) Pvt Ltd, Religare Wellness Limited, Future Value Retail Ltd, William Penn, Gangar Opticians Pvt Ltd. UniverCell Telecommunications, Smart Toys Trade Pvt Ltd, Max Retail Stores, C. Krishniah Chetty & Sons P Ltd, Arihant Retail P Ltd, Rancorp, P N Rao, Megaherts Systems Private Limited and Texperts India Private Limited to name of few.

Feedback from Participants:
 
"The programme has given an insight on how to motivate & lead the team to achieve one's goal & in the process companies goal." - Vasant Varghese, Titan Industries Ltd

"It's a very good programme which helps us to strengthen & build a good team. We would definitely implement the learning's for the organization's development." - Uma T P, C. Krishniah Chetty & Sons P Ltd

"This programme is given me clarity in understanding importance of team building & will definitely would implement in my operations of excellence." - Jaikant HP, William Penn

"The Programme would help in better team building and leadership skills." - Kiran Srinivas, Religare Wellness Ltd.

"Whatever I have learned today will help my organization to achieve many more milestones in future and will help to maintain long time relationship with staff." - Prathamesh S Tharval, Future Value Retail Ltd.

"It was actually an eye-opener to many things. Had certain issues that I had given up trying to solve but the programme has given me new insight and ideas to handle the situation." - Mandeep Kaur, Crossward Bookstore ltd

"Specially in handling a big team and when people working under you are more experienced than you. This will defiantly help me in understanding the importance and role of each individual members in Team." - Imran Ansari, Shoppers Stop Ltd

"In current competitive retail scenario such traning workshop are essential.
" - Santosh Rohikar, Gangar Optician Pvt Ltd

"Building a good team, Developing myself primarily and then emerging as good leader. Where in I can lead my team from the front, by giving them all type of support, help and consideration." - Bertille A Rodrigues, Furtados Music India Pvt Ltd
 
 
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     Enroll your Store Associate in RAI - IGNOU`s BBA in Retailing and help his / her
     career grow......
 

Retailers Association of India & Indira Gandhi National Open University offer three years BBA in Retailing - An opportunity to help the right people grow!

RAI-IGNOU`s 'BBA in Retailing' is a unique programme with University-Industry collaboration. The Programme has been developed by key retail industry experts and academicians. The duration of the structured course is three years and it includes on the job training (internship) in the first year. This is the opportunity to those who are already employed with 10+2 qualifications in your retail organization to enhance their qualification along with upgrading their skills.

The course will start from first week of July 2011 & we invite you to participate in this programme by enrolling your employees as sponsored candidates. The sponsored candidate will continue to work on the retail floors as directed by you and in the areas as assigned by your organization. During this period he/she will be writing his/her workbook and reporting to the supervisor as assigned by you.

Please find below the link to a concept note on the programme and a weblink to download the prospectus and application form. You may please send in your requirements latest by 15th June 2011.

We are sure that you will not miss this unique opportunity to engage associates and help them learn too!

For further details contact:
Lawrence Fernandes, Director - Retail Learning, Mobile: +91 9029089915, Email: lawrence@rai.net.in
D. Joice Smiling, Regional Director - Southern Region, Mobile: +91 9360382852, Email: smiling@rai.net.in
Brijesh Gangwar, Manager Business Development - Mobile: +91 9910999899 Email: brijesh@rai.net.in

 
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     Recruit the Best Retail Candidates on www.rai.timesjobs.com
 

Retailers Association of India (RAI) had entered into an exclusive joint venture with Timesjobs.com, one of the leading job portals in India. As part of this alliance, RAI & TimesJobs.com have launched http://rai.timesjobs.com, the recruitment portal specifically for the retail industry. The objective of this portal is to make sure both employers and jobseekers from the retail sector can fulfill their recruitment needs in the most cost and time efficient way.

RAI's involvement in this portal has ensured that rai.timesjobs.com is a recruitment solution built by and for the Retail Industry while leveraging TimesJobs.com's e-recruitment expertise.

More than 40 leading retailers have signed up since the inception and those wishing to sign-in, kindly do so at the earliest at the special rates.

Please contact Lawrence Fernandes on 09029089915, lawrence@rai.net.in

 
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     Press Release
 
Earth Jagran - Retail Business in Patna
The Economic Times Mumbai - With Bharti Foothold, walmart Looks at Future Irked by slow pace of current JV, US co in talks to pick up stake in Big Bazaar
fibre2fashion - India : Retailers observe Shoppers-STOP! day
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Retailers Association of India (RAI)
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Mumbai - 4000 99. Tel.: + 91 22 28269527 - 29 Fax: + 91 22 28269536
email:info@rai.net.in website:www.rai.net.in
 
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