Member Updates

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wow memo Kolkata and bangaloreFrom a small kiosk to a multi chain QSR, Wow! Momo has been growing rapidly. As part of its recent expansion spree, Wow! Momo opened two new outlets – one at Sector 5 in Kolkata and the other at New Bela in Bengaluru.

The Kolkata outlet is 400 sq ft in size and is the brand’s 58th outlet in the city. As an inaugural offer, customers buying at the outlet will get a flat 20% discount till 30th April.

The outlet in Bengaluru is 110 sq ft in size and is Wow! Momo’s 18th store in the city.

Wow! Momo is today a 100+ store chain.

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Marks & Spencer store LucknowMarks & Spencer (M&S) continues to ​expand its footprint in Lucknow with the launch of the first standalone Lingerie & Beauty store in the city at One Awadh Mall.

The new 1,520 square foot Lingerie & Beauty store is the sixth of its kind in India.​It aims to offer women quality, stylish and innovative lingerie and an edited beauty offer in an inviting and inspiring shopping environment.

The store also showcases a dedicated beauty offer of skincare, fragrance, bath and body products. Experienced and well-trained lingerie experts will be on hand to offer free bra fitting services, to ensure everyone can discover that perfect bra fit.

Mohit Bhayana, Head of Retail, Marks & Spencer Reliance India, said: “Customers across India have really embraced our high quality, excellent value lingerie and beauty offer and we see a lot of potential in the Lucknow market. Combining expert advice, outstanding customer service and a specialist product offer, our new store at One Awadh Mall offers customers a truly unique shopping experience and we really look forward to welcoming customers to the store.”

Since 2008, when M&S signed its joint venture partnership with Reliance Retail, M&S has accelerated its expansion across India and now has a presence in 27 cities along with an online presence through leading online platforms Amazon.in, Myntra.com and Ajio.com.

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LKS FashionLKS Fashion House now forays into the domain of women and kids fashion by opening its first store on 2ndavenue in Anna Nagar - a popular retail destination of Chennai. S. A. Sarfaraz, CEO and Founder of LKS Fashion House says, “The vision of this venture is to be the Most Trusted and Enjoyable Fashion Destination of Curated Collections for Women and Children. To deliver this commitment we have invested in creating the best ambience, assortment and customer experience at the store”.

The store is spread over a carpet area of 5000 sft in two floors and offers the following categories: Women, Kids and Infant Fashion. All the three categories have Ethnic, Western and Fusion Wear. Accessories, Footwear, Perfumes, Beauty and Wellness Products are also available in the store. Professional store design, fixturing, lighting, visual merchandising and in-store communication complements a curated assortment of brands to deliver what the brand has endeavoured to stand for.

The name LKS has been synonymous with quality and trust in the domain of fine jewellery in Tamil Nadu and Sri Lanka since 1925, In the last 92 years the family of LKS has spread its businesses across many verticals other than Jewellery such as Home Style and Furniture Stores, Banquet and Marriage Halls and Construction in various districts of Tamil Nadu. The family also runs Schools and Hospitals as not for profit organisations.

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Mr. Satyen P. Momaya CEO Celio Future Fashion Pvt. Ltd. India
Celio Future Fashion Pvt. Ltd. India has chosen Satyen P. Momaya as the new CEO. A seasoned professional, Momaya holds over 20 years of experience working across retail, telecom and consumer durables industries. He has a successful track record in building a strong profitable business and achieving market growth objectives.

At Celio he will be spearheading the retail business right from operations and management to marketing related activities and revenue generation. He will be responsible for the growth and development of the brand - Celio in India, and will also work towards making it a premier menswear brand in the country. He believes in collaborative leadership, building a winning team & follows the motto of “Execute without Excuse”.

Prior to this assignment, he had a successful 9 year stint at Levi Strauss India Pvt. Ltd. where he was the director retail since March 2015 for 2 years and led the Retail Business for the brand. A post graduate in Management Studies from Poona University, he has worked at Vodafone, LG Electronics & BPL Ltd

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McDonalds Restaurant at CR2McDonald’s India is transforming customer convenience through the launch of its first ‘Experience of the Future’ restaurant (EOTF) in Mumbai. The new concept restaurant, at CR2 Mall in Nariman Point, has customizable menu options, new technology and a best-in-class customer experience.

Commenting on the launch, Amit Jatia, Vice-Chairman, Westlife Development Limited said, “We have always listened to our customers, and this ambitious plan is exactly what they’ve asked us to do. This is the next phase of brand transformation for McDonald’s in India. We’re innovating and evolving for the future, and we’re excited to bring our customers along on this journey with us. With the EOTF restaurant, we are kicking off a bold and progressive plan to transform the customer experience. We want our customers to walk in and be wowed by the experience that’s modern and personalized, but still the McDonald’s they know and love. Over the past 20 years, we have constantly strived to bring more innovation and convenience to our customers. With the launch of EOTF, we want to provide customers with utmost convenience and brand new menu choices.”

The new McDonald’s Experience includes:

Enhanced Customer Experience: The Guest Experience Leaders will help customers to choose between self-order kiosks and counter service, assist with finding their seats, and provide table delivery service.

Advanced Customer Convenience: The introduction of Self-Order Kiosks at the restaurants will give customers an opportunity to personalising their menu and order at their own pace. Various payments modes, high speed wi-fi, air-chargers and tablets will provide consumers with more convenience.

Sustainability: EOTF restaurants will be installed with smart hand wash systems that will help =save approximately 400,000 litres of water per year. Additionally, the restaurant will save up to 6,000 units of energy with the LED lighting. Besides this, the restaurant will use bio-degradable cutlery, reusable cups and recycle its waste with the vision to send zero waste to landfill.

Wholesome Food Choices: McDonald’s India is launching farm fresh salads and transitioning its existing wraps into whole grain wraps. Additionally, customers will have the choice to opt for milk based beverages (chocolate milk, smoothies or shakes) with their Happy Meals or simply replace their fries with a bowl of salad.

Table Service: Customers can now experience table delivery. Once an order has been placed, customers can take a seat while they wait for their order, guided by a Radio frequency identification device (RFID) right to their table.

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Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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