Retailers Association of India
 
Presents
 
 
  Date: 19 - 20 May, 2010                                                                         Venue: Mumbai
 
Today's retailers face a number of challenges in delivering customer delight and maintaining customer loyalty. Having well-trained and knowledgeable employees using the right systems and processes can help give the cutting edge, one needs. Retailers Association of India (rai) is organizing a two day Seminar on Excellence in Store Operations, which focuses on the means of achieving great retail performance by virtue of enhancing store productivity and store profitability.
  Who Should attend?

Aptly named ESOps, the two day Seminar is a learning platform for Independent Retailers & Retail Managers who have a desire to imbibe and adopt proven best practices.
 
  ESOps Course Module Content:
  Store Manager - a mini CEO: Understanding Roles & Responsibilities
  Managing Store Profitability
  Instore Visual Merchandising
  Local Store Marketing & Catchment Area Analysis
  Understanding Buying & Merchandising & Inventory Management in the Store
 
  Special Feature RETAIL FILMS
 
  Course Fees: Non Members - Rs.4000* | rai Members - Rs.3000* | Full time Students - Rs. 2000*
  * Plus applicable Service Tax
Cheque/Demand Draft Favouring Retailers Association of India payable in Mumbai
 
 
 
  For registrations contact:
  Lawrence Fernandes, Director - Retail Learning, Mobile: +91 9029089915 | lawrence@rai.net.in
 
 

It was an indeed a great refresher and leanings to be taken back and implemented; Thanks to RAI for organizing program on "Excellence on store operations"

Shashikant Bendore
Cluster Manager, Spinach-Wadhawan Retail (P) Ltd. (June 2009 Mumbai)

"It was a wonderful experience for me; the topics covered were immensely interesting and gave us a complete overview of the past, present and the future of retail. We at croma retail are working on projects which will be based on the learning’s from the seminar and will be implementing them at our stores. The economic, visual, administrative and human resource aspects covered during the seminar were very important for me to know and implement."

Jimmy Abbas
Store Manager, Croma (June 2009 Mumbai)

"Overall, It was a marvelous experience to be part of such program, where people with different proficiency sharing their knowledge and experiences.

The program contents were very good and designed in such a manner where all speakers tried to mount up, minute details of each topic. This Seminar was an excellent effort to discuss different techniques, with which an Operation Manager can give lucrative business to organization. Sessions were Informative & well interactive with Retail professionals."

Fatema Hussain
Store Manager, @home, Pune (June 2008 Mumbai)


"The RAI ESOps Program turned out to be as Good as I had expected it to be and it was easily a First-rate experience. The topics covered were very relevant in the Indian Retailing context and were expertly covered by venerated Leaders of the industry. I would recommend this Program to all Retailers - beginners & experienced - as there is considerable Value-add either which ways. Cheers RAI, keep up the good work!"

Kedar Mehta
Manager – Business Process, Reliance Digital Retail Ltd. (June 2009 Mumbai)

"The Entire Event was planned and Organized in a very professional way. We met many of our retail counter parts and learnt new developments in the industry. More importantly we got exposure to different functions in retail like Buying & Merchandsing, Supply Chain Management, and Visual Merchandising, which in turn helped us to look the store Operation from a different perspective."

Satish Patel
CCA & Retail Operations Manager, Shoppers Stop, Mulund (Mumbai) (June 2009 Mumbai)


"It was a great opportunity to have an experience of some of the well known personalities under one roof and on one stage from different related area of retail industry. Examples and visual effects have done the right job for participants to understand the eye opening theme. According to me the theme behind the seminar was purely on to understand the customer.

All equations related with retail industry like human behaviors v/s salesmanship were solved with a very convincing manner indeed. My well wishes with all who has taken active part to organize such a valuable seminar on ESOPs."

Uday Shah, Sales Manager, JadeBlue (June 2009 Mumbai)

"Topics in ESOPs’ programme were planned and carefully assessed for the requirement of retail industry. Faculty with their relevant skills pointed out ways I can reduce on low productivity and legitimately creative ways to enhance profit. They answered all my questions. I recommend retailers, irrespective of the size or type of retail business, to encourage their managers to participate and derive maximum benefits"

Bharat jhunjhunwala
Store Manager, Chermas- Hyderabad (June 2009 Mumbai)


"I was glad I attended the ESOps. I learnt something new from each of the speakers. I also got an occasion to catch up with what's new in the industry not just from the speakers but also from the other attendees. This will help me add value to my delivery in the classroom"

Shelja Jose Kuruvilla
Faculty, Retail Management, ITM Mumbai (June 2009 Mumbai)


Retailers Association of India (rai)
111/112, Ascot Centre, Next to Hotel Le Royal Meridien, Sahar Road, Sahar, Andheri (E), Mumbai - 400 099
Tel.: + 91 22 28269527 - 28 Fax: + 91 22 28269536 Email: events@rai.net.in Website: www.rai.net.in