|
 Today's
retailers face a number of challenges in delivering customer delight and maintaining
customer loyalty. Having well-trained and knowledgeable employees using the right
systems and processes can help give the cutting edge, one needs. Retailers Association
of India (rai) is organizing a 2 day Workshop on “Excellence in Store Operations”,
which focuses on the means of achieving great retail performance by virtue of enhancing
the store productivity and profitability.
|
|
Aptly named ESOps, the 2 day Workshop is a learning platform for retailers, practicing
Retail Professionals, Retail Supervisors and Store Owners from all sectors in retailing,
who have a desire to imbibe and adopt proven best practices.
We have now restructured this Workshop with the following topics, to make it more
focused and value added:
Store Manager - a mini CEO: Understanding Roles & Responsibilities
Managing Store Profitability
Instore Visual Merchandising
Local Store Marketing & Catchment Area Analysis
Understanding Buying & Merchandising & Inventory Management in the Store
|