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Excellence in Store Operations(ESOps)
(Enabling Efficient and profitable retail store management
)
 
Today's retailers face a number of challenges in delivering customer delight and maintaining customer loyalty. Having well-trained and knowledgeable employees using the right systems and processes can help give the cutting edge, one needs. Retailers Association of India (rai) is organizing a two day Seminar on “Excellence in Store Operations”, which focuses on the means of achieving great retail performance by virtue of enhancing the store productivity and profitability.

Who Should attend?

Aptly named ESOps, the two day Seminar is a learning platform for retailers, practicing Retail Professionals, Retail Supervisors and Store Owners from all sectors in retailing, who have a desire to imbibe and adopt proven best practices. Earlier, the said Seminar was for a day and we have now restructured the same and made it much more focused and value added.

1 Customer Experience Management
2 Profitable Store Operations
3 Retail Marketing: Building Brands
4 Managing Human Assets in Retailing
5 Principles of Store Merchandising
6 Customer Relationship Management
7 VM in Retailing

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