Date: 06 - 07 March, 2012                                             Venue: Bangalore   Retailers Association of India   Presents     Today's retailers face a number of challenges in delivering customer delight and maintaining customer loyalty. Having well-trained and knowledgeable employees using the right systems and processes can help give the cutting edge, one needs. Retailers Association of India (rai) is organizing a two day Seminar on Excellence in Store Operations, which focuses on the means of achieving great retail performance by virtue of enhancing store productivity and store profitability.     Who Should attend?   Aptly named ESOps, the two day Seminar is a learning platform for Retail Store Managers, Assistant Store Managers, Department Managers, Independent Retailers & Retail Managers who have a desire to imbibe and adopt proven best practices.     ESOps Course Module Content:   Store Manager - a mini CEO: Understanding Roles & Responsibilities   Managing Store Profitability   Instore Visual Merchandising   Local Store Marketing & Catchment Area Analysis   Understanding Buying & Merchandising & Inventory Management in the Store     Special Feature RETAIL FILMS     Course Fees: RAI Members - Rs.4000* | Non Members - Rs.6000* | Full time Students - Rs. 2000*   * Plus 10.30% Service Tax Cheque/Demand Draft Favouring Retailers Association of India payable in Mumbai     Date: 06 - 07 March, 2012                                                  Venue: Bangalore       For registrations contact:   Lawrence Fernandes, Director - Retail Learning, Mobile: +91 9029089915 | lawrence@rai.net.in   Paresh K. Jadhav, Sr. Executive - Retail Learning, Mobile No. +91 9870644290 | paresh@rai.net.in Retailers Association of India (RAI) 111/112, Ascot Centre, Near Hotel ITC Maratha, Sahar Road, Sahar, Andheri (E), Mumbai - 400 099 Tel.: + 91 22 28269527 - 28 Fax: + 91 22 28269536 Email: events@rai.net.in Website: www.rai.net.in